As an Eleven Life session or Eleven Life Adventure organizer, you’re in control of the sessions you offer, but it’s also your responsibility to understand and follow any relevant laws and regulations. This article can serve as a starting point or reference if you have questions, but please remember that it isn’t exhaustive, it doesn’t constitute legal or tax advice, and we can’t guarantee the reliability or accuracy of any source within it. It’s a good idea to check to make sure laws and procedures haven’t changed recently.
Many countries have laws that apply to the sale of travel packages or to individuals or businesses that arrange travel on behalf of others. These laws often apply if you’re offering a "package" of different types of tourism services, such as travel, accommodation, activities, and meals. If you’re hosting an adventure or other session that bundles these types of services together—for example, a camping trip in the Atlas Mountains that includes hiking and overnight stays—you should check whether any local travel agency or package travel laws apply to you.
The Package Travel Directive 2015 (“PTD”) applies to the sale of packages (defined below) to individuals living in the European Union (“EU”), providing them with enhanced protections in relation to any packages they buy. If you’re publishing your session or adventure on Eleven Life, it may be booked by guests who are residents of European Union member states.
The European Commission has published a summary of the PTD, as well as some guidance, about the Package Travel Directive. We’ve also included a brief summary of the PTD below. We hope that this is a helpful starting point. If you have any questions about whether the PTD applies to you, or what obligations you may be subject to as a result, you may want to seek advice from a legal advisor.
Note: Each EU member state is required to take its own steps to import the rules in the PTD into its national legal system (ex: by passing a new law). These local rules should all be broadly similar to the PTD, but there may be slight variations and so it’s a good idea to check the position in the member states in which you are selling your session.
The PTD defines packages as combinations of two or more travel services which fall within two or more of the following categories:
The PTD imposes a number of obligations on organizers of packages (an organizer is the person who puts together and arranges the package). These can be broken down into 6 broad categories: